Indonesia is undergoing rapid digital transformation, and Jakarta is at the heart of this evolution. With major investments in connectivity, cloud services, and digital infrastructure, the city is positioning itself as a regional hub for business growth.
For the outsourcing industry, this development presents exciting opportunities. Reliable infrastructure not only enables smoother operations but also makes it easier for international clients to partner with local providers. Faster networks, stronger cybersecurity, and broader access to digital tools enhance the effectiveness of outsourced sales and marketing teams.
Leading market reports show that Asia-Pacific dominated the outsourcing services market in 2024, holding approximately 39.15% of global revenue in that sector. This dominance reflects increasing investments in digital infrastructure, workforce development, and regulatory reforms in parts of Southeast Asia.
As businesses expand into new markets, they require partners who are both globally connected and locally strong. Jakarta’s growing digital capabilities ensure that outsourcing providers can deliver seamless, scalable, and secure services to clients worldwide.
Global Link is proud to operate from this thriving environment, leveraging Jakarta’s progress to provide clients with world-class sales outsourcing solutions.